FAILBook: Facebook’s Usability Fail

It was gutsy - abandoning the ‘submit’ button for comments, and just accepting the ‘enter’ button to post instead.

Part of me loves this idea - less is more. However, it ignores convention and it seems it confused people.

Facebook recently added the above text ‘Press Enter to post your comment.’ below the comment box.

So they replaced one well understood, conventional button ‘Submit’ with a 6 word text explanation.

Failbook - if you have to use 6 words to explain how to submit a comment YOU FAILED - ACCEPT IT AND MOVE ON.

To paraphrase Steve Jobs - get on with your life, spend more time with your family - get over it; just put the button back.

Even Facebook have problems re-educating us on even the smallest of usability conventions it seems….

Monday, March 21, 2011 — 2 notes   ()
  1. usabilityhell posted this