Usability Hell is by me, Nick Donnelly. I'm a web developer based in London, or more likely travelling. I'm founder of CityKing.com When I can't get geeky stuff out of my head I puke it onto this blog. This often happens if stuff doesn't work properly. Contactnick@cityking.comGood Usability 1. Fit for purpose 2. Effortless user experience 3. Simple 4. Use conventions 5. Rapidly obvious, no signage 6. Universal symbols not words 7. Concise wording 8. Beautiful 9. Fun Some of what I cover: Every day situations, and websites, made un-necessarily hard - or thankfully; un-usually easy. Don't make me think when opening a door or doing routine tasks on your website. I offer constructive criticism so we can make the routine effortless & focus on important stuff.